Trinus and Beyond, Obsidian, and new Kodama Filament
5 months ago
– Thu, Jun 29, 2017 at 01:11:47 AM
Thank you for trusting us and giving us the opportunity to deliver Trinus to you. It’s been an amazing journey and along the way we’ve learned some major lessons and have been hard at work making sure Trinus lives on and continues to live on to what we envisioned for it: An all-in-one combination 3D printer and more. As some of you already know, we just launched another Kickstarter, and we want to explain what this means for Trinus.
Since launching Trinus, we’ve made several tweaks to it wherever we saw a need to improve its quality and user experience: A bed leveling system, a hot end silicone sleeve, a filament guide to make loading filament easier, a switch, etc. This has not stopped. There were many modifications prototyped but not OK’d for production, and some still pending approval: tungsten nozzles, carbon fiber beds, enhanced laser, a new LCD screen, open firmware, and more. One thing we get many questions about is new modules.
The Future of Trinus
We’re very excited to announce something we said we’d dedicate R&D to since the campaign: A CNC head. Our CNC module is more than just a carver or surface scratcher, it can completely drill through wooden workpieces and even needs its own 48V PSU to achieve this. We have a CNC expert and former watchmaker working on just the CNC module full time, hands off any other Kodama project, as there is a degree of engineering challenge in making a precise yet strong CNC attachment for a Trinus form factor while controlling for stability. For now we can tell you that it can mill wood and acrylic work pieces just fine. We’ll reveal more about its capabilities later on. See some of our early prototype results for yourself:
Trinus has a new brother: Obsidian!
Obsidian was built in house by Kodama and is an out of the box fully-assembled plug and print 3D printer, and it starts at $99. We believe that Obsidian takes the ease of use of Trinus several steps further, and helps us achieve our goal of making 3D printing accessible and affordable to everyone, regardless of skill level. We used the print quality of the Trinus as a benchmark for Obsidian, and we think it makes a great companion to Trinus as a dedicated 3D printer or as a gift you can give to your friends and family to introduce them to 3D printing. You’ll also see some new features in Obsidian that will make their way back to Trinus later on. You can see our campaign by clicking this link.
In the spirit of making 3D printing affordable and accessible to everyone, we’ve also tested hundreds of different filament types and colors from various sources with the goal of providing high quality filament at a great price. Some of you may have already seen it for sale on our website. Every other month we’ll be releasing new filament colors and types that we find interesting and intriguing. If you can’t decide which spool you want, you can also purchase our sample pack. This month we’re offering hickory wood, pearl white, translucent white, lime green, and emerald green. You can find it in the filament section of kodama3d.com
- Team Kodama
All Kickstarter orders delivered. Getting ready for the future.
7 months ago
– Sat, Apr 29, 2017 at 01:00:54 AM
Less than one year ago you helped us to make a dream come true. With your support and your pledges, you helped us deliver close to 4,000 Trinus machines (incl. pre-orders) to 80+ countries around the globe.
Already last month we have shipped the last batch of Kickstarter Trinuses, utilizing various express courier services for every corner of the world. And with also this batch successfully completed, we can proudly say that nearly 100% of all our backers have received their machines!
In some countries and with some logistics companies it’s not possible to track all orders down online until the last mile. But even counting in backers who didn’t get back to us with updated addresses, deliveries in question account for less than 0.5% of all KS pledges. (So if for some reason you’ve really not heard anything from us in the last 4 weeks, then please send us an e-mail to the dedicated inbox firstname.lastname@example.org so we can investigate your specific case immediately).
Kodama started lean and has stayed lean – with all the advantages and disadvantages this entails:
A Kickstarter campaign brings you a large lump sum of money, and a lot of hype and enthusiasm. When you beat your initial funding goal by an order of magnitude, it feels like nothing can go wrong. Some may start thinking about getting a bigger team, a nice office, or spending on non-necessities. This is a very vulnerable time, and in our industry and business environment suppliers are all too happy to take their cut of your enthusiasm. Showing market demand for your product is one thing, but starting working relationships with manufacturers, suppliers, distributors, and couriers is a necessary and very difficult side of the business. Moreover, amounts that seem like a lot of money on Kickstarter turn out to not be very much in the world of tech giants, when you’re competing with established, multinational, and/or investor-backed firms.
We expected delays and there were many, we expected manufacturing errors and even then there were some that caught us off guard. We negotiated hard for every piece of your Trinus kits and learned the hard way how to better judge our partners. Our community got impatient at times, but we take their critiques as tough love and a roadmap for improvement. We welcome our competitors and already see new campaigns inspired heavily by ours. This validates our vision and reminds us that this industry is just getting started. We won't be sleeping while they start the hard part. We’ve worked tirelessly, every day of the week and during holidays to make this happen.
We Are Still Far From Done
This project doesn’t end with the delivery of the machines. Trinus users should expect to hear from us more often in the coming weeks. We are providing ongoing support, both for technical and general inquiries. With all of the shipping done we can now also concentrate on our backlog (including missing items cases: “We have not forgotten you!”).
Support tickets are attended to by our team day and night. But we know that we still weren’t able to resolved all cases.
So if you feel that there is something wrong with your ticket and you require more attention, then please help us to help you - with kind reminder (or maybe even two…) in good faith.
One side effect of the batch shipment method and of the ticketing system which we employed is that feedback from earlier batches helped us anticipate what kind of support the last batches would need. So we continuously brainstormed, designed and prototyped ways to improve and upgrade the Trinus.
(Now available in our US and EU stores; by mid May also in ANZ and ROW)
1. We’ve designed a silicon sleeve that insulates and protects the hot end.
2. Our leveling system for both heated and non-heated print beds, improved for months and with the help of dozens of beta-testers.
3. We're stocking a 144W power supply as deluxe users have been requesting a beefier power adapter. We recommend this power supply for users powering multiple add ons at once.
(Enclosure panel tool for cases of too thick laser safety panels. Available for 0.01$ in all our shops - or entirely for free if you open a new support ticket with a quick note and your latest shipping address.)
The Future of Trinus and Kodama
Trinus has been designed with a modular structure, and will experience a series of incremental upgrades and new add ons.
Kodama’s supply chain: After our first batch trial and error, we hedged our bets by using multiple different logistics partners to deliver our batches. Two different partners delivered to the US, a different one to Canada, one of the US distributors shipped to Australia and another one from the UK delivered to Europe. We used a variety of partners for the rest of the world as well. We learned how to deal with regulatory authorities, certification agencies, and a host of other bureaucratic processes that should be much more streamlined in the future.
We are transitioning from backerkit to regionally-fulfilled e-commerce for ongoing Trinus sales. You can access our pages at:
If you are from the US, Canada or Mexico, select United States.
If you are from the European Union, Switzerland & Norway, select European Union. If you are from Australia or New Zealand select Australia/New Zealand. Asia includes East Asian and Southeast Asian countries – but will soon be open also for “rest of the world”.
Here you can purchase available stock, reserve backordered stock, and sign up to receive e-mail notifications when something you want is back in stock.
So thank you again for supporting us all along this way. You will hear a lot more from Kodama in the next weeks and months (or might already have heard something…).
As a special offer to you, we are offering the silicon sleeves for US$4.99 (€4.99) instead of US$8.99 and Kodama blue filament for US$10 (€10) instead of US$15 for the next 3 days!
At the same time we will greatly appreciate if you stock up on Kodama or Polymaker filaments now with your order of leveling system, silicon sock, etc. Don’t forget to combine this with your 10% backer discount code for our online shops!
Your Kodama Team
Great News: our shipments are at full speed! (join the Kodama family in our new forum )
about 1 year ago
– Fri, Nov 11, 2016 at 11:56:31 PM
Thank you for your patience. We hear you loud and clear, and will be ramping up our community engagement and giving you updates more frequently as large shipments keep going out. In keeping with our spirit of transparency, we’ll explain the silence behind the shipping.
1. Shipping Update
We expected manufacturing to be the final big challenge, but it turns out that supply chain and logistics has its own hurdles and obstacles, from performing due diligence on warehouses, vetting logistics partners, and sorting out the details of shipping to over 80 different countries with different laws and regulations for importing (e.g customs). We are not selling simple products with one or two variations, nearly every order has a unique combination of parts, so we needed high quality warehousing and packers who can pay attention to complex invoices. To get the ball rolling, we rolled up our sleeves and did the first shipments ourselves. We still plan to meet our shipping schedule. The first batches went out as promised. We could write a book about what we've dealt with in China but that's not what you're here for.
After putting pressure on our suppliers to get all our add-ons to us on schedule, we finally have our warehouse ready and stocked to fulfill every kind of order and our team is going all-in on pack and ship. All our office staff and even our CEO have had their turns at the warehouse. We've tripled our manpower and now have dedicated staff to pack your boxes. Our initial trickle of shipments is turning into a torrent, and we are now shipping hundreds of boxes weekly. About one third of backer orders have gone out. Following our early batches to Asia, dozens of pallets are already on their way to the United States, Canada, Mexico, the United Kingdom and the European Union via our logistics partners. A lot of thought went into previous batches such as order complexity, components available at the time of packaging, shipping costs, input from our logistics partners, and much more.
It has been a long journey to get to this point, and each stage brings new challenges. Nobody said that building a leading 3D printer company would be easy, and we go the extra mile by spending all day in the warehouse ensuring quality and accuracy, then go to the office at night and on weekends to work towards the future of our brand. Trinus is just the start.
2. Community Engagement
We've gotten a lot of feedback concerning regular updates, so we are shifting our engagement to Facebook and our new forum http://kodama3d.com/forum . Our beta testers John and Phil are moderators. This allows everyone on our staff to regularly chat and update you, and is a good base for all you creatives who've already received your printers to share what you've made and learned. We want to go beyond Kickstarter updates to active dialogue and community building. We’re encouraging everyone on our team to be active on the forum, so you'll get to know the humans behind your machine. If you have questions or need support, please start by asking in the forum you’re more likely to get a quick answer there.
We look forward to talking to you on our forum.
Production Update: Footage from Flextronics
about 1 year ago
– Thu, Sep 22, 2016 at 11:42:17 PM
Happy Thursday everybody!
These past few days have been crazy busy as we are in the final stages of production. It’s been a long journey and all of your patience will soon be rewarded. We visited Flextronics and are super excited to share some footage with you.
We were absolutely blown away by Flextronics’ professionalism and high standards. Everybody on the floor had to wear protective coats and shoes. Flextronics even made special tools to ensure the best possible assembly of every Trinus machine. So many extra measures have been taken to ensure each device is the best possible quality, and our team can’t wait for you to get your hands on one so you can start creating.
The prototype raffle winner and beta-tester will be amazed by all the improvements. That’s all for now! These pictures and videos can do the rest of the talking.
Hardware, software, and communities
about 1 year ago
– Sat, Sep 17, 2016 at 11:56:23 PM
Here’s a quick update about manufacturing, where to get daily video updates, Pango 2’s beta, a secret sect for creative people, and…another slicing software.
Let’s jump right in.
2.75 tons sounds like a lot right?
Well, 2.75 tons of filament are now in our warehouse, waiting for someone to quite literally shape their future.
Flex has also finished their thorough prototype tests, which is great news: the assembly-line is ready and they will start to assemble your machines later next week.
2. Keep up to date on Instagram stories
We are currently sharing live updates every 24-36hrs via Instagram Stories. If you’re not familiar with Stories, they allow us to share short daily videos that expire after 24 hours. Make sure you don’t miss out on the latest updates! All you need to do is to follow us on Instagram here:
Stories are only available on the mobile app by the way. If you're wondering why we use Stories, and not another channel: these are just daily bites to allow you to peek into our daily progress. They’re too small for an update, but they create a story over time.
3. Pango 2 (BETA)
You can find our Beta of Pango 2 below.
Before you download, here’s what you need to know:
As it’s software, we are constantly improving it.
Please help us make it a better product for you by sharing your feedback via email@example.com
The German version is not perfect as we translated it off the English script and the translator is not very familiar with 3D printing. Again, feedback from our German speakers would be much appreciated. :-)
If you’re waiting for the Japanese version don’t worry: it will come in next Pango update.
Here are the main new features included in this new version:
Ok so…maybe a Facebook group isn’t quite like a secret sect, but we’ve started a secret group where we can all share our creations and support each other to become better makers.
We will invite every Trinus owner in the next 1-2 days, and we will include raffle winners and beta tester. You will receive instructions on how to join the community with your Trinus delivery.
In addition, we will also open a support page and forum in the coming weeks, so we can continue the discussions even after Kickstarter. Stay tuned.
We are sending a test unit over to the Simplify3D office next week, so they can create a Trinus profile for us.
We love Pango, but some of you told us they have already a Simplify license, so we thought it would be best to make it compatible with our machines.
And…last but not least, we will have our next and last prototype raffle next Monday. If you wish to enter or want to increase your chances to win, follow the entry requirements listed in our last update. (for backers only and deadline is coming Sunday, sep 18, 23:59 PST)